About
Looking to break into IT? The Computer User Support Specialist Program prepares you for the most in-demand certifications for entry-level IT roles.
About the program:
- Target certifications: ITIL® 4 Foundation, CompTIA A+, CompTIA Network+, and CompTIA Security+
- Industry experience required: None
- Job outlook: Average salary $57,910 per year according to Salary.com (2023)
- Length: 10 weeks
- Payment options available: State financial aid, military funding, and loans available for those who qualify
Topics covered:
- Networking: Learn the essentials of networking, a fundamental skill in the IT industry.
- Basic Network Security: Understand the basics of network security, a critical aspect of IT support.
- ITIL® Foundation: Gain knowledge and skills in ITIL®, a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of businesses.
- Preparation for Certification Exams: The program prepares participants for certification exams, including ITIL® Foundation, CompTIA A+, Network+, and Security+.
Funding options (for those who qualify):
- Workforce Innovation and Opportunity Act (WIOA) Adult and Dislocated Worker Program
- ACI Learning Scholarships
- Post 9/11 GI Bill® Education Program
- Trade Adjustment Assistance (TAA)
- Veteran Employment Through Technology Education Courses (VET TEC)
- Ascent Student Loan
Organization
ACI Learning Tech Academy
ACI Learning Tech Academy, referred to as "The School," offers job training programs to quickly address skill gaps and enhance technical and managerial performance. The institution focuses on providing high-quality training with state-of-the-art technology and equipment. Instructors at the school meet minimum certification standards in their specialties. As an Authorized Training Partner for Microsoft, EC-Council, and CompTIA, The School contributes to creating a proficient workforce for businesses across various sizes and industries.