About
Medical administrative assistants perform entry-level front office duties in a hospital, medical office, or healthcare-related industry. Responsibilities include greeting visitors, handling incoming calls, scheduling patients, and operating computer systems. Students in this program complete courses in medical office management, electronic health records, medical terminology, and “soft skills” for career readiness and success.
Organization
Springfield Technical Community College
Springfield Technical Community College
Springfield Technical Community College, located in Springfield, MA, is a public technical community college specializing in STEM, manufacturing, healthcare, and business education. As Massachusetts' only technical community college, it serves thousands of students annually with a strong commitment to accessibility and inclusion. The college's mission focuses on supporting students' transformation through intellectual, cultural, and economic engagement, fostering thoughtful, committed, and socially responsible graduates.
Highlights:
- Commonwealth's only technical community college
- Pioneering legacy of the Springfield Armory
- Designated Hispanic Serving Institution
- Focused on closing achievement gaps among students facing societal barriers