About
Medical administrative assistants perform entry-level front office duties in a hospital, medical office, or healthcare-related industry. Responsibilities include greeting visitors, handling incoming calls, scheduling patients, and operating computer systems. Students in this program complete courses in medical office management, electronic health records, medical terminology, and “soft skills” for career readiness and success.
Organization
Springfield Technical Community College
Springfield Technical Community College is a community college in Springfield, Massachusetts, offering preparation for careers in diagnostic medical sonography, health information technology, nursing, cybersecurity, dental assisting, HVAC, medical administration, medical assisting, medical billing and coding, and phlebotomy. The college also provides career advising, workforce development classes that prepare students for employment, and transfer pathways connected to more than 400 bachelor's degree options. Springfield Technical Community College is a Hispanic-serving institution committed to accessibility and inclusion across college programs, activities, and events. Its offerings include both credit-based degrees and certificates and non-credit workforce development opportunities, supporting multiple routes into occupational education and further study.