Serenity Nurse Aide Academy’s Medical Assistant Program in Charlotte, North Carolina, prepares students for clinical and administrative roles supporting physicians and healthcare teams in physician offices, clinics, and outpatient facilities. Training covers vital signs, patient examinations, phlebotomy, specimen collection, electrocardiogram procedures, medical terminology, electronic health records, scheduling, infection control, and patient care. The program combines classroom instruction, laboratory practice, and practical skills training, with exam preparation included. Upon successful completion, graduates are prepared to sit for the NHCA (National Healthcareer Association) Certification Exam, depending on eligibility requirements. The published tuition is $3,290, including listed registration, tuition, textbook, lab, background-check, uniform, and exam charges.