Ross offers medical billing and coding related training in the Medical Insurance Billing and Office Administration program. Students receive direction from experienced instructors on basic human anatomy and physiology, disease processes and the associated pharmacotherapy, and medical terminology. They are also instructed on administrative skills including medical charting and filing, financial recordkeeping, proper processing of medical insurance claims, and other routine medical office procedures. Graduates of this program should be prepared to seek entry-level employment in positions such as Medical Receptionist, Medical Secretary, Billing Clerk, Patient Account Representative, and Patient Services Representative.

The Occupational Therapy Assistant Associate of Applied Science degree program can prepare you for the opportunity to help improve the quality of a person’s life and ability to perform daily activities through rehabilitative exercises and activities. Working as part of a rehabilitation team and under the supervision of an occupational therapist, you will find occupational therapy assistants in a variety of settings including hospitals, nursing homes, outpatient clinics, home health care, early intervention, school systems, and psychiatric hospitals.

The Medical Office Administration certificate program provides students with an overview of health care operations, health care office applications, medical office and patient management, medical insurance and reimbursement, diagnostic and procedural coding, and medical law and ethics. During the Medical Office Administration students will be instructed on: Basic human anatomy and physiology and disease processes and the associated pharmacotherapy along with medical terminology. Administrative office skills that includes medical charting and filing, basic word processing and computer information and other routine medical office procedures. Good interpersonal and customer service skills that consist of oral and written communication, including telephone communication. Financial record keeping skills that include accounts receivable and payable as well as preparing a payroll. How to properly complete medical insurance claim forms including the required coding.

The Associate of Applied Science degree program in Nursing provides students with principles and knowledge from general education and the biological and behavioral sciences, as well as the science of nursing. This knowledge forms the basis for utilizing the nursing process in a professional practice. Concurrent integration of theory into clinical practice is an important aspect of professional nursing education. A Registered Nurse can work in hospitals, long-term care facilities, home health, and a variety of other health care areas.

Get hands-on Nursing Assistant training at our campuses in Brighton, Grand Rapids, Midland, and Portage. In the Ross Nursing Assistant training program, students will be instructed on clinical skills relevant to their scope of practice in a variety of healthcare settings. Program instructors with experience in the field provide training and instruction to students on many necessary skills including but not limited to: residents' rights, recognizing abuse and explaining how to deal with abuse and neglect, demonstrating good body mechanics and lifting techniques, describing sterilizing and disinfecting which will include hygiene care of the resident, bed making, feeding, foot and nail care, oral hygiene, hair care, the measuring of intake and output, proper application of bandages, dressings, vital signs, measuring temperatures.

Pursue Dental Assistant school training through hands-on courses at one of 31 Ross campus locations. In the Ross Dental Assistant school program, students will be instructed on clinical as well as administrative skills relevant to the dental office. Training program instructors with experience in the field provide instruction to students on many necessary skills including radiograph processing, preparing and disposing of anesthetic, taking and recording vital signs, and taking impressions. Additionally, training program students are presented with important terminology and basic administrative tasks such as preparing a new patient chart, filing medical records, scheduling appointments, and completing insurance claim forms. Once students successfully complete the school program, they should be prepared to seek entry-level positions as dental assistants or receptionists, insurance clerks, supply salespeople, and/or administrative assistants.

The Medical Billing Administrative Specialist Associate of Applied Science degree program engages students in learning activities with the desired results being the development of such practical skills and underpinning knowledge for successful entry‐level performance in the profession as: Describe basic human anatomy and physiology, disease processes, associated pharmacotherapy and medical terminology. Demonstrate administrative office skills that include fashioning and management of electronic medical records; current medical office software; client data management; insurance billing, filing, and reimbursement procedures; and other routine medical office procedures. Use interpersonal and customer service skills that are consist with superior verbal and written communication and professional and effective interaction with health care team members and clientele. Apply financial record keeping skills, including accounts receivable and payable and payroll preparation. Complete medical insurance claim forms, with a focus on coding accuracy, maximum reimbursement, and legal and ethical practices. Demonstrate an ability and desire for advancement in the profession through a dedication to life‐long learning. Show an appreciation for studies of the arts, sciences, and humanities for development of a more learned professional as manifest in communication and behavior. Utilize critical thinking in the performance of all duties and responsibilities of one’s role.