The Google IT Support Professional Certificate is designed to prepare students with the academic tools to provide service as an IT Support Professional. In the program, students are required to complete seven courses that prepare them with a solid IT support foundation. In this program, students will gain valuable professional skills in customer service, troubleshooting, network protocols, cloud computing, windows operating system, Linux command line, systems administration, encryption algorithms, and techniques. Students completing this program will meet the requirements of the OC Center of Excellence for Computer Network Support Specialist, Computer User Support Specialist, and Computer Systems Analyst.