Medical billers and coders are the healthcare professionals in charge of processing patient data, such as treatment records and related insurance information. Both medical billing and medical coding professions are involved in the medical reimbursement cycle, working together to ensure that healthcare providers are accurately and efficiently paid for the services they perform. Increasing demands on providers and allied health clinicians with decreasing reimbursement requires medical offices to invest in highly skilled medical billers.

An intimate understanding of medical insurance, the claims process, the appeals process, and the impact on revenue gives the medical biller the necessary knowledge to optimize revenue performance. The financial health of a practice depends on the effectiveness and overall performance of the billing office.