The following certificate is designed to provide training to meet entry level positions in a medical office administrative position. Job titles include medical receptionist, registration clerk, scheduling clerk, business office coordinator, and patient access representative. Upon completion of the program, the student will be able to successfully recognize the importance of safeguarding confidentiality as it relates to medical/legal, professional and bio-ethical standards and laws, define and use terms related to the administrative medical office; and operate basic computer systems/software.

Medical Administrative Assistants manage the front desk and office side of the medical practice. Job duties may include checking patients in and out at the front desk, answering the telephone, scheduling patients for appointments, compiling medical records and charts, using computer software, and maintaining supplies for the office.

This certificate is not designed for the student planning to transfer to a four-year institution. Any student desiring to pursue a transfer program in business should consult with a counselor.