At the front desk, they greet patients and check them in.  Medical office assistants verify personal data about the patient, explain fees for services, collect payments, and guide patients through their medical office encounters. Medical Office Administrative Assistants answer the telephone, schedule appointments, and forward telephone calls according to office procedure.

Critical to the efficient operation of the office, Medical Office Administrative Assistants create and maintain patient medical records, store and retrieve the records for use during encounters with physicians, and keep the records up to date through diligent attention to detail.  The performance of administrative tasks varies widely office to office, and may include opening and sorting mail, composing routine correspondence, ordering of supplies, assuring that billing information reached the billing service efficiently, scheduling surgeries, and coordinating the physician’s meetings and hospital visits.  Medical Office Administrative Assistants play an important part in the business routine of the medical office including gathering patient information and signatures, filing insurance claim forms, coding diagnoses and procedures, reviewing insurance payments and helping patients understand insurance procedures. 

Grays Harbor College - Riverview Education Center offers a superior Certified Nursing Assistant (CNA) program. Prospective students find world-class training facilities and highly skillful tutors, facilitating a comprehensive learning environment. Hands-on training ensures students emerge as proficient healthcare professionals with a focus on foundational understanding and practical knowledge in nursing for success in dynamic healthcare settings. Vast internship opportunities boost practical experience, while student-centric learning empowers learners in various clinical and interpersonal skills. The program prepares students for the state's certification exam with rigorous preparation, resulting in exceptional pass rates and graduates securing rewarding CNA roles in diverse healthcare institutions. Grays Harbor's CNA certification program transforms students' careers with essential skills for excelling in the challenging world of healthcare.

Grays Harbor College offers an Associate in Nursing (DTA/MRP) which qualifies the graduate to take the licensure exam for registered nursing (NCLEX-RN). In addition, this degree also enables the student to complete a BSN in one academic year at any accepting university in Washington State.

Registered nurses work in a variety of health care settings including hospitals, nursing homes, community and home health agencies, schools, and offices. A license is required to practice professional nursing. Applicants for licensure in Washington State must be graduates of a school of nursing approved by the Nursing Care Quality Assurance Commission, an agency of the Department of Health.

Grays Harbor College's Riverview Education Center, a highly regarded institution, offers a prestigious Licensed Vocational Nurse (LVN/LPN) certification program catering to aspiring healthcare professionals. Situated strategically in a region abundant with medical facilities, this vocational school boasts swift student job placements upon program completion. Their curriculum strikes a careful balance between theory and hands-on clinical practice, featuring flexible class schedules suitable for traditional and non-traditional students alike. The expert faculty, with extensive professional nursing experience, fosters an environment conducive to focused learning. The 11-month program provides comprehensive training, empowering individuals with the knowledge and skills essential for high-quality healthcare delivery. State-of-the-art labs and simulation facilities nurture practical competence, while robust support services, including academic assistance, career counseling, and financial aid, enhance the student experience. The program's strong connections with local healthcare providers create potential employment opportunities, ensuring the production of competent, compassionate, and confident vocational nurses who meet the dynamic needs of the healthcare industry while maintaining quality patient care in local communities.

Medical Assistants are highly versatile professionals in both clinical and administrative realms. The program will provide students with a knowledge base that includes anatomy, physiology, medical terminology, pharmacology, medical billing and coding, medical office clinical assessments and procedures, patient care and education. Medical assistants will learn to effectively communicate with a wide variety of people including doctors, nurses, clients, medical billing staff, insurance representatives, and pharmacists.

The Medical Assistant Associate Degree program is designed to prepare competent entry-level medical assistants in the cognitive (knowledge), psychomotor (skills), and affective (behavior) learning domains. This program requires a separate application process.