About
Columbus State Community College’s Customer Service Certificate is offered in Columbus, Ohio. It prepares students for customer service work across businesses, government agencies, and nonprofit organizations, with training in retailing, social media, customer service and sales, negotiation, and supply chain management. Completion provides a certificate and supports career paths such as customer service representative, retail sales employee, bank teller, insurance claims representative, call center representative, and reservation specialist. The program is available online and comprises 15 credit hours, with students able to start in any semester. Admission is non-selective and open, while students must maintain the minimum GPA required by the College. Some certificate courses may also apply to Columbus State’s Marketing Associate of Applied Science or Business Management Associate of Applied Science degrees.
At a glance
- Format: Online
- Next start: students may start in any semester
Organization
Columbus State Community College
Columbus State Community College is a community college in Columbus, Ohio. Its occupational training includes nursing, respiratory care, surgical technology, medical assisting, cybersecurity, and welding, among other fields. The college also offers programs related to addiction studies, mobile application development, automotive service, computer networking, dental work, HVAC, pharmacy technology, phlebotomy, software development, and business administration. Academic offerings are organized through departments such as Automotive Technology, Information Systems Technology, Nursing, Dental Hygiene, and Construction Management. Columbus State provides both career-focused education and transfer degrees, with academic resources that include an A-Z program list, transfer pathways, preferred university pathways, and university transfer advising. Certificate offerings include customer service, occupational health and safety, train-the-trainer, and project management.