The work of a Medical Office Specialist supports the efficient functioning of any medical-related office position. The medical office professional applies the knowledge of customer-service techniques, medical terminology, health insurance rules, and medical billing procedures to perform a wide variety of functions. The Anoka Technical College Medical Office Specialist program trains medical office specialists to have the skills necessary to help run a medical office. Duties may include: Transcribing reports, Composing and processing correspondence, Accounting for payments and posting charges, Completing insurance forms, Coordinating patient care, Scheduling patient appointments, Recording and delivering messages, Maintaining financial records, Maintaining patient files, Making calls for physicians, Arranging hospital admissions for patients, Arranging physicians' meetings/conferences.