About
This course provides learners with foundational contact center knowledge and skills so that they can pursue their customer service careers. Healthcare contact center associates must understand the healthcare environment and the language of healthcare including basic anatomy, physiology, and medical terminology. Our training program is designed to equip you with the expertise and confidence necessary to excel in the healthcare contact call center profession.
Financial aid
Financial aid may be available for those who qualify.
Organization
American Healthcare Documentation Professionals Group
AHDPG
AHDPG, headquartered in Shrewsbury, MA, is a technical and vocational training company specializing in healthcare documentation services, training, and certification. Their training programs are developed alongside subject matter experts and academic affiliates, with a focus on equipping students with practical skills and knowledge. They offer a broad range of online training programs, including allied health fields like Phlebotomy Technician, supporting certification readiness. The school aims to enhance patient care by relieving physicians of administrative burdens through their comprehensive training and services.
Highlights:
- Licensed by Massachusetts and Georgia regulatory bodies
- Active in AHDI, AHIMA, and MGMA industry groups
- Uniquely integrates healthcare documentation training, certification, and services
- Offers online Phlebotomy Technician training program that can be completed in less than four months
- Supports certification readiness for students
- Provides services such as outsourced transcription and scribe program development