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Computer Support Specialist

IT Support, otherwise known as Computer Support, is a great career - everyone needs IT help, it's much easier to get into than coding, and it can get your foot in the door for a high-paying tech role. We highly recommend it as a program type.

On Dreambound, there are 15 computer support specialist programs, and the average class length is 3 months.

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📖 Learn more about the Computer Support Specialist certification

There are many different jobs you can get with the IT Support certification. Here are just a few:

  • Help Desk Technician: Often the first line of support, these technicians address immediate user issues, such as software glitches, hardware malfunctions, and user queries. They require excellent communication skills and a broad knowledge of common computer problems.
  • Network Support Specialist: These specialists focus on the health of network systems, ensuring connectivity and security across an organization. They might install network hardware, monitor system performance, and troubleshoot issues as they arise.
  • Desktop Support Technician: Working more closely with the physical components of computer systems, desktop support technicians assist users with hardware-related issues, from installing new equipment to repairing or upgrading existing machines.
  • Technical Support Engineer: A role that often requires more specialized knowledge, these engineers solve complex problems, often working with specific software, hardware, or systems. They may also be involved in developing documentation and support processes.
  • IT Support Analyst: These analysts use their understanding of computer systems and software to resolve technical issues while also analyzing data to improve system functionality and efficiency.

While you don't strictly need to get certified in order to get the job, certifications help build credibility. Plus, you need to actually learn the material, so you want to make sure your class that you sign up for is teaching industry best material! The most common certification you can get is one of the CompTIA certifications. Some of the most popular CompTIA certifications include CompTIA A+ for entry-level IT technicians, CompTIA Network+ for networking professionals, CompTIA Security+ for security specialists, and several others catering to more specific or advanced IT skills.

If you're open to considering other courses, here are some others to consider:

Exploration of Computer Support Specialist Versus Other Programs

Considering other programs? Read our guides on Computer Support Specialist versus other similar programs in field, providing a comprehensive overview to assist you in making the right choice for your career path.

Marce Arnejo
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Marce Arnejo

Marce Arnejo is part of the Sales team at Dreambound. Her role involves seeking out schools and institutions to provide valuable opportunities for students seeking a career in the healthcare sector. Beyond her professional life, Marce is passionate about music and gaming. She finds joy in exploring various genres of music and using gaming to unwind and immerse herself in virtual worlds. Her diverse interests enrich her personal life and contribute to her work by bringing new ideas and creativity.

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