About
In general, they are the patients’ first contact upon entering the medical office or clinic, and they play a valuable role in providing a positive experience for the patient. The duties of the Medical Administrative Assistant include greeting patients, scheduling appointments, entering demographic and insurance information into the practices’ electronic health records software, answering phones, assigning medical codes, processing insurance, and patient check-in and check-out.
This fully online program is taught by a live-instructor, in real-time, in a virtual classroom using Zoom technology. Class time is engaging, and students are given opportunities to interact with their instructor and fellow students.
Topics covered include medical terminology, electronic health records, compliance, law and ethics, office policies and procedures, insurance and medical billing, scheduling, patient intake and checkout, communication, and patient education.
Organization
Career Training Solutions
Career Training Solutions, LLC is an allied health career training institution serving students in Fredericksburg, Virginia. Its occupational fields include Central Sterile Processing Technician, Clinical Medical Assistant, Medical Billing and Coding Specialist, Pharmacy Technician, Phlebotomy Technician, and Veterinary Assistant with Externship training. The institution was founded to support continuing and community education through program management and administrative support for allied health programs. Its services include curriculum and instruction, marketing support, student success management and outcomes, and externship placement and oversight. Career Training Solutions also supports information sessions in online and on-site settings and provides externship placement and oversight as part of its program management approach.