The Medical Administrative Assistant certification course from Adelphi University is designed for individuals seeking entry-level positions in administrative support within healthcare settings. Medical administrative assistants play a crucial role in various healthcare facilities, including doctor's offices, clinics, hospitals, and outpatient settings. This program covers essential information on medical assisting, interpersonal skills, medical ethics and law, medical terminology, insurance billing and coding basics, office communication techniques, scheduling appointments, medical records management, and practice finances. It equips learners with the skills necessary to excel in administrative and clerical positions within the healthcare industry.

Program Objectives:

Upon completion of this program, learners will be able to:

• Provide an overview of the healthcare industry and expectations for healthcare professionals.
• Describe the history of medicine, medical ethics and law, medical malpractice, and medical practice specialties.
• Demonstrate knowledge of ethical and legal issues, fraud abuse, and compliance in healthcare.
• Implement HIPAA procedures and adhere to patient rights and confidentiality.
• Understand financial and practice management, including health insurance coverage, billing and coding procedures, professional fees, billing and collecting procedures, accounting systems, and budgets for medical practices.
• Understand the fundamentals of specimen collection, laboratory safety, and federal and state regulations.

Certification Opportunities:

After completing this program, learners will have the option to pursue leading national/industry-recognized certification exam(s) essential for entry-level employment:

• National Workforce Career Association (NWCA) Medical Administrative Assistant Certification (MAAC)
• National Healthcareer Association (NHA) Certified Medical Administrative Assistant (CMAA)

Optional Volunteer Externship Opportunity:

Learners who complete this program are eligible to participate in an optional volunteer externship opportunity with local companies, agencies, or organizations aligned with this area of study. This externship provides valuable hands-on experience, and an Externship Coordinator will assist learners in coordinating placement.

Note: Additional documentation, such as health records, immunizations, drug screenings, and criminal background checks, may be required by the externship facility.