Dreambound Refund Policy

Refund Policy
At Dreambound, we aim to provide a straightforward and transparent refund policy for our students. We understand that circumstances can change, and we strive to accommodate our students' needs as much as possible.
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‍Refunds Prior to Class Start Date
If you decide to cancel your enrollment, you can request a full refund up until the day before the set start date of your class. This means that you will receive a 100% refund of the amount paid, excluding any non-refundable deposits if applicable. The request for a refund must be submitted in writing to our customer service team at [email protected].
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Refunds After the Class Start Date
Once the class start date has passed, Dreambound is no longer responsible for providing refunds. From this point onwards, the school's individual refund policy comes into effect. Please note that these policies vary from school to school and some may not guarantee a refund after the class has commenced. If you wish to cancel your enrollment after the start date, you will need to contact your school directly to inquire about a refund. Information about the school's refund policy can be found by contacting your school or may be on your school's website.
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Non-Refundable Deposits
Certain schools may require a non-refundable deposit as part of their registration process. If this applies to the school and program you have chosen, this will be clearly noted on the school's page within our platform. Any non-refundable deposits are not included in Dreambound's refund policy.We recommend reviewing the refund policies carefully before making your payment. If you have any questions or need further clarification, please do not hesitate to contact our customer service team at [email protected] or 832-862-5679.
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Processing Time and Method
Once your refund request is approved, you should expect any refunds to be returned to your original payment method within 5-10 business days, depending on your bank. Refunds will be issued to the original method of payment or as Dreambound platform credit.
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Frequently asked questions

How can schools add their students to the Dreambound Candidate Portal?

Your candidates can fill out this form to be added to DCP. If you’re Dreambound partner school, candidates we send you are automatically added to DCP. If you’re not a Dreambound partner school and are interested in becoming one, you can learn more here.

What happens after I submit the DCP form?

Once you submit the form, our team will then display your application to our partner employers. If we require more details, we will reach out to you.

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What is the Dreambound Candidate Portal?

Dreambound Candidate Portal (DCP) is where healthcare employers come to find candidates for their job openings. Candidates create a profile by filling out this form which enables employers to browse and learn more about each candidate.

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Who is the Dreambound candidate portal for?

Dreambound Candidate Portal is for candidates who already are certified in an allied health role or are anticipating a certification in the near future, i.e. either currently enrolled in a CNA school or in the process of taking a state exam.

If you are looking to get certified, you can find classes on Dreambound. We offer CNA, phlebotomy, PCT, Medical Assistant, and many more types of classes.

Why did you create the Dreambound candidate portal?

We created the Dreambound Candidate Portal (DCP) to simplify job search for candidates. A candidate no longer needs to complete multiple job applications. By completing the DCP intake form, the candidate will have instant exposure to multiple employers in their area. In most cases, an employer will make a contingent job offer based on information provided by the candidate on the DCP.

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