IT Support vs Quality Assurance
Key Points:
- IT Support helps users with computer issues; Quality Assurance tests products to ensure quality.
- IT Support pay varies, whereas Quality Assurance pay is often higher due to the specialized skills required.
- IT Support jobs are in high demand, but Quality Assurance jobs may be more specialized and limited.
- IT Support training can be done online or in-person, while Quality Assurance training often requires in-person, hands-on experience.
- IT Support training is generally less expensive and shorter, while Quality Assurance training can be more costly and time-consuming.
As technology continues to advance, businesses rely heavily on IT professionals to keep their systems running smoothly. IT Support and Quality Assurance are two key roles within the IT industry that play a crucial part in ensuring the functionality and effectiveness of technology systems. While both roles involve troubleshooting and problem-solving, they differ in their focus and approach.
IT Support vs Quality Assurance: Career Outlook and Salary
IT Support professionals have a promising career outlook, as businesses across industries rely heavily on technology systems to operate efficiently. According to the Bureau of Labor Statistics, the projected job growth for computer support specialists, which includes IT Support professionals, is 8% from 2019 to 2029. The median annual wage for computer support specialists was $54,760 in May 2020.
Quality Assurance professionals also have a positive career outlook, as the demand for high-quality software applications and systems continues to grow. According to the Bureau of Labor Statistics, the projected job growth for software quality assurance analysts and testers, which includes Quality Assurance professionals, is 6% from 2019 to 2029. The median annual wage for software quality assurance analysts and testers was $93,730 in May 2020.
Final Thoughts
Both IT Support and Quality Assurance are valuable career paths within the IT industry. While IT Support professionals focus on providing technical assistance and resolving issues for end-users, Quality Assurance professionals focus on testing and improving the quality of software applications and systems. Ultimately, the choice between these two roles depends on an individual's interests, skills, and career goals. Whether you choose to pursue a career in IT Support or Quality Assurance, there are ample opportunities for growth and success in the ever-evolving field of information technology.
Dreambound's educational programs cater to aspiring individuals seeking diverse opportunities. Gain a more comprehensive understanding of the potential within these two vocations by exploring further details at:
Joanna Paragas is part of the Growth team at Dreambound. Her primary role involves creating various automation to streamline workflows and make tasks more efficient for the entire team. Beyond her professional endeavors, Joanna enjoys spending her free time playing with her dogs and enhancing her knowledge by enrolling in online courses.