Key Points:

• EKG Technicians focus on operating electrocardiogram (EKG) machines; Healthcare Operators handle a broader range of administrative and support tasks in healthcare settings.
• EKG Technicians typically earn a lower average salary compared to Healthcare Operators.
• Both jobs are in demand.
• EKG Technicians usually require a certificate program, while Healthcare Operators may need a diploma or associate's degree, with both offering online and in-person training options.
• EKG Technician training is generally shorter and less expensive than the training required for Healthcare Operators.

In the field of healthcare, there are various specialized roles that require specific training and skills. Two such roles are that of an EKG technician and a healthcare operator. While they both work in the healthcare industry, there are significant differences between the two positions. In this blog post, we will explore what an EKG technician and a healthcare operator do, the differences between these roles, and the education and career outlook for each.

What is an EKG and Healthcare Operator?

An EKG, or electrocardiogram, is a medical test that records the electrical activity of the heart. EKG technicians are responsible for performing these tests and assisting physicians in diagnosing and treating cardiac conditions. They are trained to use EKG machines, attach electrodes to patients, and interpret the results of the tests.

On the other hand, a healthcare operator is responsible for managing the administrative tasks in a healthcare facility. They handle tasks such as scheduling appointments, maintaining patient records, and coordinating with medical staff. Healthcare operators play a crucial role in ensuring the smooth operation of a healthcare facility and providing excellent customer service to patients.

Difference between an EKG and Healthcare Operator

While both roles are important in the healthcare industry, there are several key differences between an EKG technician and a healthcare operator:

1. Job Duties:

   • EKG Technician: As mentioned earlier, EKG technicians are responsible for performing EKG tests and assisting physicians in diagnosing cardiac conditions. They work directly with patients, attaching electrodes to their bodies, operating EKG machines, and recording the results of the tests.
   • Healthcare Operator: Healthcare operators, on the other hand, have a more administrative role. They handle tasks such as scheduling appointments, managing patient records, and coordinating with medical staff. They may also assist in other administrative tasks, such as billing and insurance claims.

2. Patient Interaction:

   • EKG Technician: EKG technicians work directly with patients, as they are responsible for attaching electrodes to their bodies and ensuring that the tests are conducted accurately. They need to have good communication skills and the ability to make patients feel comfortable during the procedure.
   • Healthcare Operator: While healthcare operators may interact with patients, their main focus is on administrative tasks. They may communicate with patients regarding appointments or provide general information about the facility, but their primary responsibility is not direct patient care.

3. Technical Skills:

   • EKG Technician: EKG technicians require technical skills to operate the EKG machines and interpret the results of the tests. They need to be familiar with the different types of cardiac conditions and understand how to accurately record and report the findings.
   • Healthcare Operator: Healthcare operators need to have strong organizational and computer skills. They should be proficient in using healthcare software systems to manage patient records and scheduling appointments. They may also need to have basic knowledge of medical terminology.

EKG vs Healthcare Operator: Job Description

The job description for an EKG technician and a healthcare operator can vary significantly. Here are the key responsibilities of each role:

EKG Technician:

• Perform EKG tests on patients by attaching electrodes to their bodies.
• Operate EKG machines and ensure accurate readings.
• Assist physicians in diagnosing and treating cardiac conditions.
• Document and report the results of the tests.
• Maintain and clean the EKG equipment.

Healthcare Operator:

• Schedule appointments for patients and coordinate with medical staff.
• Manage patient records and ensure their accuracy.
• Answer phone calls and provide general information about the facility.
• Assist in billing and insurance claim processes.
• Handle administrative tasks to ensure the smooth operation of the healthcare facility.

EKG vs Healthcare Operator: Education and Training

The educational requirements for an EKG technician and a healthcare operator can vary. Here are the general educational pathways for each role:

EKG Technician:

• High school diploma or equivalent.
• Completion of a postsecondary EKG technician training program, which typically takes around 4-6 months.
• Some employers may require certification, such as the Certified Cardiographic Technician (CCT) credential.

Healthcare Operator:

• High school diploma or equivalent.
• Some healthcare operators may receive on-the-job training or complete a vocational program in medical office administration.
• Strong computer skills and proficiency in healthcare software systems are essential.

EKG vs Healthcare Operator: Career Outlook and Salary

The career outlook and salary for an EKG technician and a healthcare operator can vary depending on various factors such as location and experience. Here is a general overview:

EKG Technician:

• According to the Bureau of Labor Statistics (BLS), the employment of cardiovascular technologists and technicians, which includes EKG technicians, is projected to grow by 5% from 2019 to 2029.
• The median annual wage for cardiovascular technologists and technicians was $59,410 as of May 2020, according to the BLS.

Healthcare Operator:

• The employment outlook for healthcare operators is expected to be favorable, as the demand for healthcare services continues to grow.
• According to the BLS, the median annual wage for medical secretaries, which includes healthcare operators, was $36,580 as of May 2020.

Final Thoughts

Both EKG technicians and healthcare operators play important roles in the healthcare industry, albeit with different responsibilities. While EKG technicians focus on performing EKG tests and assisting physicians in diagnosing cardiac conditions, healthcare operators handle administrative tasks to ensure the smooth operation of healthcare facilities. It is essential for individuals interested in these roles to consider their interests, skills, and educational requirements before pursuing a career in either field.

Dreambound's programs are available in different places. Check these blogs for a good look at the two vocations, including what you need and tips on how to start:

• EKG in Iowa
• Healthcare Operator in Iowa
• EKG classes near you