Dreambound
Blog

Computer Network Administration vs IT Support

Computer Network Administration vs Computer Support Specialist

Want personalized insights?

Let Skipper help you discover new career pathways

coach

Are you interested in a career in the technology industry but aren't sure which path to take? Two popular options to consider are computer network administration and IT support. While both roles involve working with computer systems and networks, there are some key differences between the two. In this blog post, we'll explore the ins and outs of computer network administration and IT support, highlighting their similarities and differences to help you make an informed decision about your future career.

Computer Network Administration vs IT Support: Education and Training

Education and Training for Computer Network Administration:

  • A bachelor's degree in computer science, information technology, or a related field is often required.
  • Certifications such as Cisco Certified Network Associate (CCNA) or CompTIA Network+ can enhance job prospects.
  • Hands-on experience with network management and troubleshooting is highly valued.

Education and Training for IT Support:

  • A bachelor's degree in computer science or information technology may be preferred but is not always required.
  • Certifications such as CompTIA A+ or Microsoft Certified Solutions Associate (MCSA) can help demonstrate technical proficiency.
  • Previous experience in customer service or technical support roles can be beneficial.

Computer Network Administration vs IT Support: Career Outlook and Salary

Career Outlook for Computer Network Administration:

  • The demand for computer network administrators is projected to grow at a steady pace in the coming years.
  • Organizations of all sizes increasingly rely on computer networks for their operations, creating a need for skilled professionals to manage and maintain these networks.
  • Network administrators can find employment in various industries, including healthcare, finance, government, and telecommunications.

Career Outlook for IT Support:

  • The demand for IT support professionals is also expected to grow, driven by the increasing reliance on technology in the workplace.
  • IT support professionals are needed in organizations of all sizes and across various industries.
  • There may be opportunities for advancement into management or specialized roles within IT support.

Salary for Computer Network Administration:

  • According to the Bureau of Labor Statistics, the median annual wage for network and computer systems administrators was $83,510 in May 2020.
  • Salaries can vary depending on factors such as experience, education, industry, and location.

Salary for IT Support:

  • The median annual wage for computer user support specialists was $55,510 in May 2020, according to the Bureau of Labor Statistics.
  • Again, salaries can vary based on factors such as experience, education, industry, and location.

Final Thoughts

When considering a career in the technology industry, it's essential to understand the differences between computer network administration and IT support. While both roles involve working with computer systems and networks, they have distinct job responsibilities, required skills, and career paths. Computer network administration is more focused on managing and maintaining computer networks, while IT support involves providing technical assistance and support to end-users. Consider your interests, strengths, and career goals when deciding which path to pursue.

Explore Dreambound's program accessibility across different locations. Immerse yourself in these blogs for a detailed exploration of the two vocations, unraveling specific requirements and gaining insightful perspectives on how to embark on your journey:

Keziah Lim
Written by
Keziah Lim
Share this post: