Product Designer

Design and implement our customer-facing products, with ability to work flexibly from mockup to initial implementation.

Position type
Full-time
Location
San Francisco, CA / Remote (USA)
A morning standup (our team has grown since!)
A selfie with customers after a day of clinical training in Indiana
A selfie with customers after a day of clinical training in Indiana
Getting to know a customer over dinner
Getting to know a customer over dinner

Dreambound creates upward mobility for American job seekers and simplifies hiring for employers. Right now, we're helping job seekers attend 3-14 week classes to become certified nursing assistants (CNAs), helping them pay for their tuition and placing them with employers upon completion. For many, Dreambound represents a new lifeline to economic stability and a better chance at a fulfilling career.

We raised a seed round from Union Square Ventures, Collaborative Fund, 8VC, Moxxie, RocNation, and former leaders from Affirm, General Assembly, Twitter, and companies in education & media. We're well-funded and ready to improve upward mobility and the health care labor supply in America.

We are excited to opportunistically hire for our first design role: our first product designer.

In this role, you will define much of our design language, taking ownership and responsibility across user experience and product design. This means being able to work at a ten-thousand-feet level — defining brand and even product direction — and a pixel-perfect level.

This role reports to the CTO, who leads engineering, product, and design. We're flexible on seniority level. We're open to part-time candidates (but not contract work). This role can be remote or based in our SF office.

Applications for this role are open

Fill out a short form and tell us why you're interested — we'll reach out to you with next steps if there's mutual fit. A resume is optional.

The background

Designing for Dreambound stakeholders is not easy. Our customers, often low-income Americans, report negative experiences with the software and services they've interacted with. They've had to navigate — and be burned by — dark patterns, confusing designs, and products that are not thoughtful of their realities and experiences.

To do our important work — to create new opportunity and upward mobility in America — Dreambound must do more than flip this paradigm.

Not only must we build friendly, easy-to-use, and beautiful products that create brand trust and loyalty, but we must go further and enable our customers and stakeholders to navigate complex concepts and situations, both in our product and in their lives and businesses.

We are the lifeline of economic opportunity for many of our customers and stakeholders, and well aware of our burden to succeed. When customers are frustrated or confused, we all lose.

This is a loosely defined, high responsibility role — a chance to design for one of society's most important problems, and to do it on a venture-backed, high-velocity team that is excited to ship product every day.

Who this role is for

The ideal candidate is someone who is excited to work on design problems that span the range of

  • Product ideation and design — participating in conversations about product direction, offering insights and perspective around UI/UX
  • Company branding and design language
  • Prototype and mockup development
  • High-fidelity design work
  • Implementation of designs into HTML/CSS or into our codebase via React/styled-components

You'd be passionate about design but not dogmatic. You'd have a problem-solving frame of mind and an awareness that, at an early-stage startup, there's always work to be done and hard tradeoffs around priority to be made. You wouldn't just want to wait for something to be assigned to you — you'd be the person most familiar with

Note: If you are not experienced with React/styled-components for this role, please apply anyways! We are happy to consider designers who do not code.

Example job responsibilities

Here are typical scenarios or requests you might encounter in this role:

  • How should we cobrand experiences on our platform between us and an employer partner?
  • How do we reduce clutter on a given page so that customers are less confused?
  • How would we improve conversion of a complicated flow that is reducing conversion?
  • Design a mockup which helps a customer understand how a loan's payback timeline works.
  • How do we design a complex, lengthy form so that it works great on mobile?
  • Whip up a quick postcard that we will mail to prospective partners in a given state.

For example, you might participate in conversations about product direction, directly offering insights, perspective, and guidance around product and UI/UX. Then, you might make rough mockups in Figma/Sketch or by hand, before developing a higher-fidelity mockup. Finally, you might implement this in HTML/CSS, or even in React via styled-components, directly.

What we’re looking for

We're looking for designers with broad experience, with a particular strength on product and UI design and with perhaps a wide-but-shallow expertise on everything else. For example, it is a plus if you have done print or logo design.

It is a particular plus if you can implement your design into HTML/CSS, with comfort in modern concepts like responsive design/CSS media queries. For example, it is good if you would be comfortable building a website without a CSS framework like Bootstrap.

Tools in our design stack we use already include Figma and Sketch, as well as iPads for rough sketches and prototyping.

You'd bring to the table effective and empathetic communication skills and the understanding that everything will have an impact on our team culture. Maintainability and moving fast will be a spectrum you deftly balance. You’ll foster and push for a learning and inclusive mindset.

Working at Dreambound means acting on a passion for improving people’s lives through education and economic freedom. You won’t forget this: you’ll begin and end your day with deep empathy, excellent judgment and decision making, and the willingness to dig in and adapt.

Competitive salary & equity

Market compensation and stock options, enabling you to join a rapidly growing company on the ground floor.

Flexible paid time off

Work-life balance is important. Take the time you need with our flexible policy — we'll even insist at least 5 days off every 6 months.

Remote and in-office

We're remote. If you return to an office, we are flexible and offer ample opportunities to WFH.

Health insurance, vision, & dental

Dreambound offers you and your family an individual coverage HRA, covering $475 for you and $225 for your spouse and each dependent per month. This usually leaves little to no individual contribution.

Mental health allowance

Mental health is important, especially when working with customers in challenging life situations. We offer $100/month towards eligible mental health expenses, like gym memberships, fitness, and therapy.

Home-office stipend

To help you be productive, we provide a one-time $1,000 stipend when you start, to purchase equipment & furniture — like monitors or a new desk.

This list of benefits apply to full-time employees in San Francisco only.

A diverse and inclusive workplace

Dreambound is committed to an inclusive and diverse workplace. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law — including the San Francisco Fair Chance Ordinance, under which we will consider all qualified applicants with arrest and conviction records.